FAQ

Why choose CigsWorld?
We provide a range of authentic cigarette products, all of which are genuine. Our products are dispatched to customers in the UK through a local courier, ensuring you won't have to concern yourself with duties, taxes, or items getting held up in customs.
How do I place an order?
Navigate to the home page and locate the "Cigarette" page in the menu. Choose a product and click on it. Next, select the "Buy Now" button, and the item will be automatically added to your shopping cart. Once you've completed your selection, click on the shopping cart icon in the upper right corner. Review your order, and if everything is accurate, proceed to checkout. You will then be directed to a secure server, where you can make payment using your credit card through the PAYPAL platform.
What payment methods are accepted?
You have the option to buy from our store using a credit or debit card via the PAYPAL platform.
Can I place an order over the phone?
Unfortunately, this can only be done online. If you have any inquiries, please don't hesitate to reach out to us via WhatsApp.
Is there a minimum order quantity?
Yes, the minimum quantity for one item per order is 10 packs.
How do I know the status of my order and estimated delivery date?
Upon placing an order on www.cigsworld.com, you will receive an automatic email notification. Please be aware that we will dispatch your purchase within the next business days, and we assure you that your cigarettes will be delivered within 5 business days.